Join the City of Boston’s Department of Innovation and Technology!
Update: We recently added links to a number of open positions in the Department of Innovation and Technology (DoIT). Check the job descriptions below for more information. We'll continue to add links to apply for open positions as they become available on our Career Center website.
With nearly 150 employees, DoIT provides and maintains mission-critical technologies for the City of Boston’s more than 18,000 employees and hundreds of thousands of constituents. By joining DoIT, you’ll become part of a team that has a direct impact on the lives of visitors and residents, with a chance to improve the lives of anyone who interacts with the City.
You can learn more about our open positions below.
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Digital Services
Digital ServicesMillions of people interact with the City of Boston digitally each year to do everything from finding information on City services to paying a parking ticket. On the Digital Services team, we believe these experiences should be easy to navigate, dignified, and even delightful. The Digital Services team within DoIT is focused on partnering with City departments to improve service delivery across the City. We’re a cross-functional team with a mission to improve the user experience of existing digital services, better engage and communicate with our residents, and build new systems to improve how the City delivers services online.
The Department of Innovation and Technology (DoIT) provides and maintains mission-critical technologies for the City’s more than 18,000 employees and the hundreds of thousands of constituents they serve.
Millions of people interact with the City of Boston digitally each year to do everything from finding information on City services to paying a parking ticket. We believe these experiences should be easy to navigate and accessible. DoIT is focused on partnering with City departments to improve service delivery across the City. We’re a cross-functional team with a mission to improve the user experience of existing digital services, better engage and communicate with our residents, and build new systems to improve how the City delivers services online.
The Department of Innovation and Technology (DoIT) provides and maintains mission-critical technologies for the City’s more than 18,000 employees and the hundreds of thousands of constituents they serve. DoIT is seeking a Platform Administrator with expertise in planning, implementing, and sustaining one or more enterprise software platforms for the City of Boston. The purpose of this position is to achieve the best possible fit between a service operation and a platform’s technical capabilities, so that employees in service roles can deliver exceptionally good service experiences.
The Platform Administrator is an individual contributor focused on the smooth functioning of our platform(s), ensuring that vital systems are reliable, performant, and responsive to the City’s needs. The Platform Administrator will know the ins and outs of the platform(s) in their portfolio and will advise DoIT on solutions that will lead to the best outcomes for all users. This role will work with the DoIT staff, outside vendors, and various city departments. The right candidate will have a technology background and will be comfortable managing multiple platform integrations, data pipelines, and complex user/group administration.
The Department of Innovation and Technology is looking for a Senior Analyst to join our growing team.
As part of a highly-collaborative group using data to improve all aspects of city government, the Senior Analyst will develop and manage Citywide Analytics Team projects from beginning to end. Successful candidates will be able to work closely with other technical staff, project stakeholders, and external partners across City government, manage diverse technologies and projects, and develop tools and best practices that can be implemented across the organization. The Senior Analyst will also seek out opportunities for learning that will complement the team’s existing capabilities, provide expert guidance to other staff members, and assist in training, mentoring, and hands-on assistance as needed.
Our team is comprised of a diverse group of analysts, data scientists, project managers, developers, and engineers with a range of skills and backgrounds, working together to use data to improve life for those who live and work in Boston. The Senior Analyst will fulfill the responsibilities listed below and bring a collaborative spirit that will strengthen and expand the team’s overall range of abilities.
The Department of Innovation and Technology is looking for a Senior Performance Coach to join our growing team.
As part of a highly-collaborative group using data to improve all aspects of city government, the Senior Performance Coach will serve as a consultant for departments in evaluating, planning, and implementing improvements in processes, practices, and organizational effectiveness. Successful candidates will have experience in leading and facilitating process improvement projects with a record of successful implementation. The Senior Performance Coach will also assist in developing process improvement policies and structures and seek out opportunities for learning that will complement the team’s existing capabilities, provide expert guidance to city staff, and assist in training, mentoring, and hands-on assistance as needed.
Our team is a diverse group of analysts, data scientists, project managers, developers, and engineers with a range of skills and backgrounds, working together to use data to improve life for those who live and work in Boston. The Senior Performance Coach will fulfill the responsibilities listed below and bring a collaborative spirit that will strengthen and expand the team’s overall range of abilities.
Keep in touch with us
If you’re curious to learn more about working for the City of Boston, or want to be notified when positions open up on our team, please complete our contact form:
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