Fair Housing and Equity
Working to prevent discrimination and ensure fair and equitable access to housing for all people of Boston
Our mission is to ensure fair and equitable access to housing opportunities. We strive to increase equity and reduce barriers to opportunity for persons living and working in the City of Boston.
What is fair housing?
In the City of Boston, discrimination is illegal when renting, buying, selling, or securing financing for any housing. Our commission makes sure property owners do not discriminate against tenants or buyers based on their race, color, religion, disability, national origin, ancestry, sex, gender identity and expression, age, sexual orientation, marital status, rental assistance, family status, and military status.
You can learn more about the Boston Fair Housing Commission regulations. If you feel you've experienced housing discrimination in Boston, you can file a complaint with our office.
Contact
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1 City Hall Square
Room 966Boston, MA 02201-2041 -
Office hoursMonday through Friday, 9 a.m. - 5 p.m.
Submit an intake online
If you feel you've experienced housing discrimination in Boston, you can file a complaint with our office. To start the process, please call us at 617-635-2500, or complete our online intake form below.
Intake form translations
Intake form translationsOur Process
Intake
Our Intake Specialist speaks with constituents who want to file a case to determine if their case is jurisdictional. For the case to be within our jurisdiction, the discriminatory act has to fulfill the following:
- The act must have taken place within the City of Boston
- The affected party must belong to a protected class
- Discrimination must have taken place within the last 180 days
Investigation
Once the complaint has been signed, our investigators begin their investigation process by requesting evidence and conducting interviews.
Determination
Given the facts of the case, the investigator will determine whether there is probable cause or a lack of probable cause that discrimination occurred.
We are a neutral investigative body; therefore, we are unable to provide any legal advice to any party.
Commission Information
Read more about the Fair Housing Commission, the Human Rights Commission, and the ordinances we enforce.
Learn more about the commissioners and their work.
Learn more about the Boston Fair Housing Commission Ordinance.
Learn how the commission enforces Fair Housing laws and regulations.
Companies working with the City must meet certain standards.
Affirmatively Furthering Fair Housing in Boston
Furthering Fair HousingRelated Housing Resources
ResourcesHelps residents find and maintain stable, safe and affordable housing.
RentSmart BostonGet data compiled from BOS: 311 and Inspectional Services about Boston’s properties.
The center helps Boston residents purchase, improve, and keep their homes.
METROLISTProvides all residents with equal access to housing opportunities. This includes income-restricted rental properties and affordable housing lotteries and resales.
- Visit the Affirmative Marketing website
Have you been evicted or at risk of eviction?
The Office of Housing Stability offers programs such as rental assistance programs and other helpful resources.
If you believe you’ve suffered a discriminatory eviction, please file an intake with our Fair Housing and Equity team. Someone will reach out to you shortly.
Do you need legal assistance?
Contact these resources for help:
- Boston Bar Lawyer Referral
- Disability Law Center
- Greater Boston Legal Services
- Harvard Legal Aid Bureau
Do you need assistance finding housing?
Please go to Metrolist to review the city’s affordable housing listings.
Do you need to apply for Rental Assistance?
Please contact the Office of Housing Stability, where you can get connected with rental assistance programs and other helpful resources.
For help with deposits, lease violations, noise and excessive Noise, and more, contact the Office of Housing Stability:
Please contact the Office of Housing Stability, where you can get connected with rental assistance programs and other helpful resources.
It is illegal for housing providers to discriminate against families with children under six even if the unit is known to have lead paint. The Massachusetts lead law requires that any place built before 1978 where a child under six years old lives must be made lead-safe.
Do you have a child aged 6 years or younger?
Please file an intake with our Fair Housing and Equity team and someone will reach out to you shortly.
Looking for help with lead poisoning, lead pipes, lead levels, lead paint, lead tests, lead testing, abatements, or lead removal?
Please contact the Boston Public Health Commission for more information about lead poisoning and lead in homes.
Need general support?
Please contact the Inspectional Services Department, where you can request a home inspection and get connected with other helpful resources.
Are the maintenance issues negatively affecting your disability or are they otherwise discriminatory?
Please file an intake with our Fair Housing and Equity team and someone will reach out to you shortly.
Please contact the Inspectional Services Department, where you can request a home inspection and get connected with other helpful resources.
Contact these resources for help:
Have you been discriminated against? Have you faced racism, homophobia, slurs, discrimination, harassment, or retaliation?
If the this issue happened outside the City of Boston, please bring your case to the Massachusetts Commission of Discrimination.
If you live in the City of Boston and the discrimination took place related to housing, please fill out an intake form.
Affirmative Marketing has moved to the Mayor's Office of Housing. Learn more.
Outside of Boston?
Have you experienced housing discrimination outside of Boston, or any other non-housing discrimination?
Contact the Massachusetts Commission Against Discrimination:
Upcoming events
EventsMeet our team
Meet our team
Contact
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1 City Hall Square
Room 966Boston, MA 02201-2041 -
Office hoursMonday through Friday, 9 a.m. - 5 p.m.
